SAFETY PRACTICES, GUIDELINES, AND RULES:
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Please do not come to the Club if you or anyone in your household is sick or not feeling well.
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At the time you sign in or before play, you will be asked (“screened”) about whether you are exhibiting any COVID symptoms.
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Social distancing must be always practiced indoors, on and off the courts. Usually, social distancing will be 6 feet, but during and immediately after exercising, the requirement of social distancing is at least 12 feet on the indoor courts.
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You must have an updated signed waiver to participate at Frog Hollow Racquet Club. Waivers can be signed online and must be completed prior to playing.
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Hand washing (at least 20 seconds) and use of hand sanitizer is strongly recommended before and after play.
Mask Wearing:
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Mask-wearing is optional for all individuals at Frog Hollow regardless of vaccination status. We highly recommend if you are unvaccinated that you continue to wear a mask because your safety, as well as others who are unvaccinated, may be compromised by the ongoing COVID-19 pandemic.
Court Check-in and Registration Procedures
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All forms of payment will now be accepted (credit card, check, or cash).
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Members may make open court reservations on the phone, online, and on our app up to two weeks in advance. Non-members may book courts up to 48 hours in advance by calling the club.
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Members and non-members may make program, and clinic registrations by phone, in person, or on the Frog Hollow Racquet Club app or website up to one week in advance.
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Private lessons can be arranged with your pro or a member of our management staff and may be reserved up to two weeks in advance.
Facility Hours and Operations:
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The clubhouse and pro shop will be open with limited access – players should not congregate in the clubhouse.
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Please arrive no earlier than 10 minutes before your court time.
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Please observe all marked areas created for your safety.
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If outside, please continue to sweep and line your courts after use – then we encourage you to immediately exit the court and wash your hands with warm water and soap.
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Please exit the facility upon completion of your court time. There will be no group congregation indoors at the facility.
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Babysitting will not be offered.
Pro Shop:
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The Pro Shop will be available for racquet stringing and racquet purchase.
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Please let the desk attendant or pro shop attendant know if you need an item.
Lessons, Clinics & Programming:
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Indoors: please wait in the designated waiting areas if your court is not open. Both the viewing areas above court 1 and court 4 have designated waiting areas created to keep social distancing from others while you wait for your court to become available.
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Please DO NOT touch any permanent structures (nets, scorecards, etc) or equipment (except if outside, you may sweep and line the courts as described above).
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Please DO NOT touch the pros' equipment unless advised by pro staff.
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Indoors, spectators are discouraged from attending lessons unless necessary (for example with children under the age of 12) and must bring their own seating.
Ball Machines and Use of Ball Carts:
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Ball machines are available on a limited basis (Monday through Friday 6:30 am - 1:00 pm)
Bathrooms:
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Bathrooms will be open. We ask that anyone under the age of 12 is escorted to the bathroom by a parent or guardian. We ask that everyone wash their hands before leaving the facility.
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Close the top of the toilet when flushing, please.
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Showers are currently unavailable.
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Locker use is now available.
Cleaning:
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We continue to uphold our already high standards of cleanliness throughout the club and have added enhanced measures in response to COVID-19. Staff members are also involved in regularly sanitizing all high touch areas throughout the day. In addition, we have a deep clean three times a week by a cleaning company and nightly we fog high traffic areas with a hospital-grade fogger for added safety.